Claims
Our Commitment to You
We are consistently making significant investments in underwriting, facilities, and claims management to under-pin a growth strategy aimed at achieving a sustainable brand identity known for quality, responsiveness, and integrity in the Canadian insurance marketplace. This strategy requires that we take responsibility and accountability for the major functions of an insuring organization, which are underwriting and claims management.
It is our intent to provide top-level claims service, to respond quickly to inquiries, and to resolve outstanding claims as soon as practicable. We believe that the investment in a claims management team and the efficiency of scale, combined with the integration of data, knowledge, and training with the underwriting operations will greatly benefit all stakeholders including our broker partners.
Highlights of our Claims Service
- Improved focus on cost containment and oversight of claims management expenses.
A focus on Beacon underwritten business and physical proximity to the Underwriting Department which has improved the quality of communications internally and externally.
Enhanced cross-functional training opportunities, and a more organic and efficient sharing of high quality information between claims personnel and underwriters.
Higher integration of information systems that allow the Beacon Underwriters to review detailed claims data in real time, improving decision making and stakeholder communications.
A consistent claims experience for all stakeholders that contributes toward brand reliability and reputation for Beacon in the Canadian marketplace.
Prompt and fair indemnity to insureds on behalf of Underwriters that removes unnecessary delays and improves the insurance experience to create differentiation in the marketplace for Beacon.
- Governance and Due Diligence procedures that match or exceed Underwriters standards for Claims Management.
Contact Information
During Business Hours
We are here to help. Contact us directly from 8:30am – 5:00pm PST
Email: claims@beacon.insure
After Hours Emergencies
After our regular business hours, please call Coast to Coast Claims:
Tel:1-855-535-0554 | Email: claims@coasttocoastclaims.ca
